Shipping policy

Shipping Policy

Thank you for shopping with It's My Bag! We want to make sure your order arrives quickly and safely. Please read our shipping policy below.

Processing Time

All orders are processed within 2–5 business days of purchase. Orders are not processed or shipped on weekends or holidays.

Personalized and monogrammed orders may require additional processing time. We'll notify you by email if there is a delay.

Shipping Rates & Delivery Times

Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method.

Domestic Shipping (United States)

We ship to all 50 U.S. states. Standard delivery typically takes 5–7 business days after processing. Expedited shipping options are available at checkout.

International Shipping

We currently ship to select international destinations. International delivery times vary by location and may be subject to customs delays. Any applicable customs duties, taxes, or fees are the responsibility of the recipient.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at tonia@itsmybag.com so we can work with the carrier to resolve the issue.

Shipping Address

Please ensure your shipping address is correct at the time of purchase. It's My Bag is not responsible for orders shipped to an incorrectly provided address.